Return Policy
Supply Solutions accepts returns of stocked merchandise only, as defined by items denoted with a "YES" in the "Stock Item" column of the product reference guide and/or its website version
Return of Stocked items received within:
0-30 days on invoice date 20%
restocking fee (Customer Choice Returns)
31 days or longer No
Returns Allowed
Customers are responsible for coordinating the return of all products to Supply Solutions and pay any and all applicable fees including but not limited to freight, restock, UPS Call Tags, etc.
No Returns allowed for products which are:
Food and/of Drink products including but not limited to bottled water, coffee, juices, powdered drinks and condiments, etc.
Discontinued, Damaged
Special Order Items
Non-Stock or Close-Out Merchandise
All return merchandise must be received in re-sellable condition with
no additional markings and/or labeling on the packaging
Note: All floor machines and equipment sales are final and covered by factory warranties.